Study flashcards on pmbok chapter 8 project quality management at cram. This post gives an overview of the first of the three processes in the quality management knowledge area, namely process 8. The process of identifying quality requirements andor standards for the project and product, and d d documenting h ti how th project will d the j t ill demonstrate t t compliance. Chapter of project management tools and techniques 7.
Quality management is the assembly of a quality datum for the project and implementation of measures which assure accomplishment within the standards of the client and the practices of the office chart f. This outputs are inputs to the other two quality processes as well as other project management processes from other knowledge areas. Chapter 8 written discussion questions free download as word doc. This quiz will help you learn how to ensure that all aspects needed to make a project successful and worthwhile are met. Itcovers the purpose and scope, responsibilities and further descriptions of activities to support the policy, and interaction between processes. Chapter 8 written discussion questions quality management. Project quality management ppt download slideplayer. The project management plan pmp is the primary document to guide delivery of a high quality project.
Pdf eight quality management principles practical context. Quality in project managementa practical look at chapter 8 of the. Quality planning, quality assurance, and quality control. What is project management a comprehensive 8chapter guide. Quality control is an output of the control quality process, just as the quality management plan is an output of the plan quality management process. A guide to the project management body of knowledge. An introduction to project management, fifth edition. In a project environment there is always a risk or chance that adverse conditions occur, which could cause the project to fail, or fail to meet its planned objectives e. Pmbok chapter 8 project quality management flashcards cram. A project is a temporary endeavor designed to produce a unique product, service or result.
Project management body of knowledge 2000 edition caricom. A project manager or a project board should consider the different tasks, activities and. Management 145 chapter 6 planning projects, part ii project quality, human resource, communications, stakeholder, risk, and procurement management 187 chapter 7 executing projects 238 chapter 8 monitoring and controlling projects 295 chapter 9 closing projects 335 chapter 10 best practices in project management 360. When quality slips, thats a strong signal the task is too difficult, complex, or foreign for the team member. Perform quality assurance executing process, focus on work being done. Equip the learner with leadership skills to ensure proper management of. Chapter 9 project quality management project management for business, engineering, and technology prepared by herman steyn, ph. Project management is the discipline of planning, organizing, motivating, and controlling resources to achieve specific goals. The process of auditing the quality requirements and the results.
Project quality management is broken down into three main processes. Project quality management is the process of establishing a level of expected quality at the start of a project, and then maintaining that quality throughout until the project has been completed. Contents at a glance introduction 1 chapter 1 project management framework fundamentals 21 chapter 2 professional and social responsibility 53. Project management is the process of planning, executing, and managing team work through a set of standardized phases, tools, and techniques.
Quality management in selfdirection programs may 4, 2010 doimplement the plan and measure its performance checkassess the measurements and report the results to decision makers actdecide on changes needed to improve the process3 while demings conceptual framework was. This problem is manifested in cost estimation practice and cost estimation management approaches that do not promote consistency and accuracy of cost estimates. Product the end objective alternatives variations on quality to be considered tradeoffs selection of quality alternatives to maintain balance of time, cost, function and form. The main processes of project quality management include 1. It has a defined beginning and end usually timeconstrained, and often constrained by funding or deliverables, undertaken to. Chapter pdf available january 2012 with 6,663 reads. Some problems and methods of ergonomics and quality management, chapter. Technical project management skills focus on the critical technical project management elements for each project they manage. Reviewed by valarie griep, senior lecturer and pmp, university of minnesota on 82116. Plan quality management focuses on defining quality for the project and planning how it will be achieved. Chapter 8 chapter 8 project quality management true\false. Stormwater management design examples this chapter presents design examples for two hypothetical development sites in the state of new york.
Information technology project managem ent, seventh edition 3 understand the tools and techniques for quality control, such as the seven basic tools of quality, statistical sampling, six sigma, and testing summarize the contributions of noteworthy quality experts to modern quality management describe how leadership, the cost of quality, organizational influences, expectations, cultural. The project quality management processes include the following. Inputs the information about the performance baselines and the stakeholder and risk registers form the background of. Add new material reflecting the growth of the knowledge and practices in the field of project management by capturing those practices, tools, techniques. Process interactions are discussed in detail in chapter 3, project management.
Pmp certification study notes 8 project quality management. The question could also be put the other way round. Quality management system manual contains net safety monitoring policies for quality. Pmbok chapter 08 quality management pmpcapm exam prep. Project management team is responsible for ensuring that the project stakeholders are fully aware. Introduction the purpose of this post is to discuss the outputs to the process 8. Project operations management and their process group. Enable the learner to apply common techniques and tools used in project management to manage scope, time, cost and quality. Understand the components of quality management know why quality management is important be introduced to quality management plans have a basic understanding of quality assurance activities and quality improvement projects be aware of what alliance contractually requires of you in regards to quality management.
Figure 81 provides an overview of the following major project quality manage. A guide to the project management body of knowledge pmbok guide. Er 1110112 21 july 2006 chapter 2 plan phase quality plans 21. Quality management plan describes how the organizations quality policies. It reflects the developing profession, recognising projectbased working at all levels, and across. The book starts in chapter one, paragraph one citing the project management institutes guide to the project management body of knowledge pmbok definition of a. Do you know some of the important concepts of project quality management. View chapter 8 from business 121 at university of sharjah. It can be helpful to think of them in terms of their process group. Activity time es ef ls lf slack 2 202020 1 3 527270 2 4 224684 2 5 426482 2 4 077881 3 5 178780 3. Important concepts about project quality management. There are several areas that are often at the root of poor quality and are shown in the diagram below.
Publishing house of poznan university of technology, editors. Project management principles free ebook in pdf format. Often the names of those who have proposed any particular statement or term related to project management are asked in pmp examination. Study flashcards on pmbok chapter 8 project quality management at. Overview project quality management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. The process of identifying quality requirements andor standards for the project and its deliverables and documenting how the project will demonstrate compliance with quality requirements. Project management from simple to complex open textbook. Mock exam questions on quality management knowledge area. Learning objectives understand the importance of project quality management for information technology it products and services define project quality. You can learn more about quality control in chapter four of the apm body of knowledge 7 th edition the apm body of knowledge 7th edition is a foundational resource providing the concepts, functions and activities that make up professional project management. One can easily come up with a plan for a project follow it and still fail at attaining the right quality leading to failure of a project. Pmbok 4th edition chapter 8 project quality management.
Ensure the team is following organizational policies, standards, and processes. The scope of the project to update the 1996 publication was to. Quality management is a repetitive cycle of measuring quality, updating processes, measuring, updating processes until the desired quality is achieved. Project management team will need to develop a quality policy for the project, if the performing organization lacks a formal quality policy, or if the project involves multiple performing organizations as is the case with a joint venture. The purpose of management of quality the main principle of project quality management is to ensure the project will meet or exceed stakeholders needs and expectations. During the project planning phase, the project manager will lead the pdt in development of an effective pmp that complies with usace pmbp manual guidance. Quality management and its key concepts for project. Chapter 8 competence education and training for quality 197. The modern project quality management is based on iso international organization for standardization quality standards. Download as docx, pdf, txt or read online from scribd. The first site, stone hill estates, is a residential development near ithaca. Tailor both traditional and agile tools, techniques, and methods for each project. Pmi pmbok chapter 08 quality management pmpcapm exam prep.
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